ICCM Americas

Healthy, communicative relationships with both techs and non techs in our organizations are essential.  As tech 'leaders' (even if our official titles do not recognize us as such), we need to be able to appropriately influence technology related decisions, practices, and transitions within our organizations.  Whether or not we carry officially recognized leadership roles, all of us will inevitably find ourselves and our orgnizations facing technological opportunities--or threats--to which we will need to be able to take on a distinct role in pursuing an appropriate course of action.  The best preparation we can make for such time is based on a mutual foundation of trust and understanding across all members of our organizations, and indeed a demonstrated caring and interest in each other's objectives. In this session, I reflect on personal lessons I have learned through decades of experience in technology service.  I will also lead some discussion to glean from the experiences of others attending the session.